Privacy Policy

RVSN Group LLC ("Company", "we", "our", or "us") owns and operates AlwaysPoint and the https://alwayspoint.com website (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using AlwaysPoint, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information.

• Personal Information: When you register or subscribe, we may collect your name, email address, account credentials, billing information, payment transaction details, country, and region.
• Usage Data: We may collect information automatically including IP address, browser type, device information, pages visited, usage analytics, and time spent on pages.
• Payment Information: Payments are processed by third-party payment processors such as Stripe. We do not store full credit card numbers or payment credentials on our servers. Payment processors handle this data under their own privacy policies.
• Connected Calendar Data: If you connect Google Calendar or Microsoft Outlook, we may receive your basic account profile, the list of calendars available to your account, the calendar you select for sync, and the calendar event data needed to create, update, and remove AlwaysPoint-managed mirrored events in that selected calendar.
• Connected Banking Data: If you connect a financial account through Plaid, we may receive institution details, account names, masked account identifiers, balances, transaction history, transaction descriptions, merchant information, category information, and webhook event data needed to keep imports current.

• Provide and maintain our Service
• Process payments and subscriptions
• Manage user accounts
• Improve service quality
• Send service notifications
• Provide customer support
• Detect fraud and abuse
• Comply with legal obligations
• Mirror your AlwaysPoint schedule into the Google Calendar or Microsoft Outlook calendar you choose
• Import transactions and balances through Plaid to show insights, identify patterns, support recurring-spend visibility, and help create or suggest automatic items and related workflows inside your workspace

If you are located in the European Economic Area (EEA), we process personal data based on:

• Contractual necessity
• Legitimate business interests
• Legal compliance
• User consent

We may share data with:

• Service Providers: third-party services such as payment processors, hosting providers, analytics providers, and customer support tools. These providers may only use your data to perform services on our behalf.
• Connected Providers: Google, Microsoft, Plaid, and other integration partners when you ask us to connect your account and exchange data with them on your behalf.
• Legal Requirements: we may disclose information when required by law enforcement, court orders, or government authorities.

Calendar sync is one-way from AlwaysPoint into the provider calendar you choose. Changes are still managed in AlwaysPoint.

For Google Calendar and Microsoft Outlook connections, we use the granted permissions only to authenticate your account, show eligible calendars, store your chosen destination calendar, and create, update, or delete AlwaysPoint-managed mirrored events.

We do not use Google Workspace API data or Microsoft Graph calendar data for advertising, and we do not sell that connected calendar data to third parties.

You can stop sync at any time by disconnecting the provider inside AlwaysPoint or by revoking the app from your Google or Microsoft account settings.

Plaid is used to connect supported financial institutions and deliver read-only banking data into AlwaysPoint.

AlwaysPoint uses Plaid-sourced data to import transactions, refresh balances, build insights, detect recurring activity, and help create or suggest automatic items and related follow-up inside your account.

AlwaysPoint does not use Plaid to move money, initiate payments, or store your bank login credentials outside Plaid's authentication flow.

Plaid and your financial institution may separately collect and process information under their own privacy terms.

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request deletion of their account and personal data.

We implement industry-standard security measures including:

• Encrypted connections (HTTPS)
• Secure authentication
• Access controls
• Monitoring and logging

However, no method of transmission over the internet is completely secure.

Your information may be transferred to and processed in countries outside your jurisdiction.

By using the Service, you consent to such transfers.

Depending on your location, you may have rights including:

• Access to your data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Data portability

Requests can be submitted via our contact information.

AlwaysPoint is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

Our Service may contain links to external websites.

We are not responsible for their privacy practices.

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

For privacy questions contact RVSN Group LLC at: support@alwayspoint.com